Frequently Asked Questions

If you have additional questions, please feel free to use our contact form or email us at info@bigstarbuilders.com

Solar panels works by allowing photons, or particles of light, to knock electrons free from atoms, generating a flow of electricity. Solar panels actually comprise many, smaller units called photovoltaic cells. (Photovoltaic simply means they convert sunlight into electricity.) Many cells linked together make up a solar panel. Source https://www.livescience.com/41995-how-do-solar-panels-work.html

While solar is comprised of a diverse suite of technologies, there are three main types: photovoltaic (PV), solar heating & cooling (SHC), and concentrating solar power (CSP). Homeowners and businesses interested in going solar are primarily interested in the first two technologies, while utilities and large-scale energy project developers primarily utilize the latter.
Photovoltaic panels or solar panels, directly produce electricity from sunlight, when sunlight hits a panel it is converted into electricity.

This electricity is a Direct Current (DC) and needs to be transformed into an Alternating Current (AC). This is done by a device called an inverter.

When the inverter transforms the electricity into AC it is then feed into your home through your existing service panel, all excess power is then sent into your electricity grid.

Photovoltaic panels can use direct or indirect sunlight to generate power, though they are most effective in direct sunlight. Solar panels will still work even when the light is reflected or partially blocked by clouds. Rain actually helps to keep your panels operating efficiently by washing away any dust or dirt. If you live in an area with a strong net metering policy, energy generated by your panels during sunny hours will offset energy that you use at night and other times when your system isn’t operating at full capacity.

There is a 30-percent federal investment tax credit (ITC) for solar energy systems in place until December 31st, 2016. Both residential and commercial customers can take advantage of this tax credit, and it applies to all three major types of solar technology; photovoltaic, solar heating & cooling, and concentrating solar technology.

In addition to the federal ITC, many states, counties, municipalities and utilities offer rebates or other incentives for solar energy technologies. Your installer will be able to provide the most up-to-date information on solar incentives. The Database of State Incentives for Renewables & Efficiency (DSIRE) has a comprehensive list of solar incentives by state, as well as more information and maps showing solar policies across the U.S.

For more information, click here.

When our consultant meets with you he will take a look at your previous utility bills. He will give you a preliminary assessment based you electric usage. Once you sign up with us we will send a site surveyor to take measurements and pictures of your roof. Once we have all this information our Engineering Department will design a system fit your needs.

No. Our Solar experts will determine if your roof is in good condition to install Solar. If you know your roof needs maintenance, call us at 888-276-6242.

Our solar panel warranty is 25 years. Our Solar Panels are American-made and are built to last for up to 50 years, with some loss in efficiency.

There is no maintenance that’s needed to keep your Solar Panels running, There will be no moving parts and you will be able to clean the panels once a year by hosing it down if there’s little to no rain in your area if preferred.

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